What Is a Career in Advertising Client Services Like? In Conversation with a Client Services Director

On the show today we meet Merope! Merope works as a Client Services Director in the advertising industry in the UK.  

Merope kindly shares with us:  

  • Common misconceptions of the client services director role 
  • Insights into an advertising agency – typical workflow, departments & the myriad of roles
  • An overview of the advertising industry  
  • The purpose of the client services director role 
  • What a client services director does on an average day 
  • Most enjoyable parts of the role  
  • Challenging parts of the role  
  • Proudest moments in the role  
  • How Merope became a client services director without a career plan 
  • Highs of the career journey   
  • Challenges of the career journey  
  • Proudest moments of the career journey   
  • Importance of role models and mentors   
  • Helpful education, training and skills for aspiring client services directors and advertising professionals 
  • The future of the advertising profession  
  • Advice and resources for people who are keen to find out more about a career in advertising:  
  • Advice for her younger self and you! 

We also talk about:  

  • Following your instincts and trying different things until you find the thing you love   
  • Managing your personal brand at work 
  • Navigating salary increases and mentors 
  • The value of continuous learning 
  • The importance of culture and being able to bring your whole self to work 
  • Diversity, equity and inclusion (DEI) within the industry
  • Presenting and public speaking – skills that can be nurtured and developed    

So if you’re curious and wondering what a client services director does or how to become a client services director, or if you just want to be inspired ~ listen, watch and enjoy!

PS – If you have any questions, comments or suggestions, please get in touch, we would love to hear from you! 

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